Frequently Asked Questions
Everything you need to know about Urban Body Jewelry Gift Cards
How do I receive my Urban Body Jewelry gift card?
All gift cards are delivered electronically via email. After your purchase is confirmed, you will receive an email containing a unique code and instructions on how to redeem it at checkout.
Do these gift cards have an expiration date?
No, our gift cards do not expire. You can use them whenever you are ready to upgrade your jewelry collection.
Can a gift card be used more than once?
Yes, provided there is still a remaining balance on the card. You can use the balance across multiple separate orders until it reaches zero.
Can I use a gift card to pay for shipping and taxes?
Yes, gift cards are applied to the final order total, which includes shipping fees and any applicable sales tax.
Are gift cards refundable or exchangeable for cash?
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. All sales of gift cards are final.
How do I check my remaining gift card balance?
You can check your balance by clicking the link provided in the original gift card email, or by contacting our customer support team with your gift card details.